© 2015-2020 Faucet Mag. I’ve installed it all and choose Grohe as my personal fixtures. So it indeed appears that I need to replace every faucet in the house. If you continue your visit, we’ll assume that you are happy to receive all cookies. I have never seen such a poorly made facet. Hope this helps. We are constructing a 5 star hotel with 94 rooms. Very rude and non responsive! Coronavirus (COVID-19) Status: ... Grohe has been leading the way in kitchen tap technology, quality and design for decades now, and over the past 10 years alone they have racked up well in excess of 200 awards for design and innovation. In the kitchen we used a KWC "Eve" mixer and paid about $1,600 (reduced from $2,000) so when you look at that, the Grohe option is not so much for great quality. Really pleased. We didn't think too much about it because it was hard to see with our granite top color and just would wipe it up. Product Reviews- Service - Grohe. She had no answer. I've been trying to get the sense guard water meter working in order to write a tech review for a magazine, but so far I haven't even been able to log into my account. I’m truly shocked!!! Tapware Compared Brita. As I told the representative, looking at both the superior quality of the Grove was very evident. HOLD TIME: over 45 minutes!? I cannot imagine what you may have to deal with if you have a warranty issue. TERRIBLE. Grohe Pacific Pte Ltd. We use cookies to ensure that we give you the best user experience on our website. Kind regards, Grohe Denmark. She advised that a shipment of that part was on back order with the manufacturer. synthesis of form and function in all our GROHE designs. Today I swapped my small shower head and will then replace the rain shower head . Yesterday the engineer drove over 3 hours to bring it to us - it was the wrong part!!! Brita was founded in 1966 in order to optimise mains water in a convenient way for consumers. It should be noted that this model has an advertised 1.7 gallons per minute flow rate and that the decrease in flow actually saves water (which can save money as well).  When considering this product, the exchange between flow and conservation should definitely be taken into consideration. High-quality products in great designs. Please note: to login or register, you are directed to the GROHE Login page. Writing this review has been the absolute last resort. Exciting designs are matched by exceptional product features, to make sure that every second you spend at the kitchen sink is a joy, rather than a chore. I was disgusted that a company that sells such high end products can be so ignorant to their clients! I finally checked under the sink and it was totally wet. Hi Pamela. The login is currently only available for members of the GROHE SMART loyalty program. Dorf Bathroom Tapware Collection Dorf Kitchen Tapware Collection. We were fortunate that a bucket under the sink caught a lot of it. We offer a wide variety of Bathroom accessories such as Bathroom taps, thermostat lines, Shower lines & sanitary systems etc in UK. I did check all the hose supply lines and they are not the problem. This article contains affiliate links. Above the standard, the Grohe Ladylux faucet offers three spray functions. It also has the SpeedClean anti-lime system. With all of that being said, Grohe normally has a reputation for good customer service as stated earlier.  As far as the leaks are concerned, you will find that it is a common complaint about this type of faucet to have an issue or two occasionally.  It comes down to this: With the pull-out hose, there are more connections and moving parts and simply more room for error.  If you really want the feature of a pull- out faucet, just keep this in mind. Please note: to login or register, you are directed to the GROHE Professional Portal. Two years ago I purchased a Grohe Ladylux3 Cafe Pull out kitchen faucet Model #32298SD1. Have a great day. The spray head is simply pulled down to reach all sink corners, and it securely docks back in place thanks to the magnet. Now nobody either Mr. MISHRA OR MR.SRIVASTAV pics our phone. Free delivery and returns on eBay Plus items for Plus members. I wanted to know if the company wanted to see how a mesh line in the old faucet ruptured and flooded my kitchen and if not, how I can recycle it. Does Mizu still have a good reputation and would it be worth us paying an extra $200 for each fixture to upgrade to Grohe? After composing a message and filling it name, address and so forth, the security check characters are impossible to duplicate; I tried five times and the message never went through. About GROHE, Career at GROHE, GROHE Newsroom, GROHE in your country Now the picture began. Please give us a call again or send us an e-mail to grohe@grohe.dk - We are looking forward to hear from you. One button two perks – saving water and saving re-adjustment of temperature. The characters and numbers are spaced, but if you try to space them, they won't fit. A kitchen tap is the most heavily used in the house, so it’s worth buying reasonable quality. There is no way I can put this back in and trust it not to leak and ruin my new hardwood flooring. The treads that screw the handle in just disintegrated. I am truly dumbfounded by the lack of customer support, So far the people I have spoken to have been extremely rude. Any time I try to log in I get the "incorrect password" message, when I click on "forgot password" I receive an email to reset the password, however upon clicking on the link I receive the message "something went wrong please try again"... What does that even mean! Awesome customer service. Further, the part was not in stock at any parts dealer in the US. Alira is the ideal choice for a hard-working kitchen.Made from GROHE RealSteel - a professional grade, 18/10 stainless steel with inherent antibacterial properties - Alira introduces this hygienic and durable finish to the domestic kitchen. It hurts to pay that much but 6 years on and they are as smooth as day 1 and have never leaked a drop of water. He told us as you have directly finalised your deal with company you should contact to the company person. With all of the cool features of its more expensive cousins, this faucet … Sculpted lines bring a timeless appeal to the design, its form accentuated by GROHE StarLight technology – our pristine chrome finish. No response after several emails and phone calls! If you click on these and make a purchase, we may receive a small percentage of the sale. and water everywhere It could have been leaking for a month for all we know. Grohe Pacific Pte Ltd. We use cookies to ensure that we give you the best user experience on our website. Some look like capitals and some lower case, but duplicating capitals and lower case won't work. In first phase we easily got all the concealed mixture bodies which we fixed in all our bathroom walls. GROHE - Luxury fittings for exceptional bathrooms and kitchens. House of Rohl finds the most exquisite kitchen and bath fixtures around the world. - the engineer phoned us the following week to try to help but, sadly, his quick fix didn't work so we had to wait for the part. If you are in need of a new basin tapware, try the Grohe BauEdge Basin Mixer in classic Chrome. Here at Tap Warehouse you'll find bathroom taps starting from as little as £20, as well as ranges from leading names like Crosswater, Vado and more. James (construction and plumbing for 43 years). Please note: to login or register, you are directed to the GROHE Login page. Unfaltering in its execution, this transition unites these three components in a refreshing way. The tap is solidly engineered and well finished, the quality you’d expect from Grohe. They didn't call me to discuss. Shop with Afterpay on eligible items. Ps thank you grohe for saying you have passed onto customer service - any idea when, or if, they might bother contacting us? With headquarters located in Dusseldorf, Germany, Grohe also has a presence in over 130 other countries, and they put classic German engineering to good use.  With the latest technology, they know what features work, and how to make them work.  The people in the company responsible for this aspect are called “Masters of Technology”, and they are indeed masters.  They are on the cutting edge of technology, often crossing over into “inventor” territory.  They boast 140 years of being “Masters in Technology”. For enhanced comfort and smooth handling of the tap, the design also benefits from GROHE SilkMove technology. The handle fell off our Grohe facet. Caroma tapware products are so popular that nearly every Australian has used it. Then we talked to Mr. Omkar nath Mishra. This was not compatible with the brass fittings. This faucet is easy to use, ergonomic, and has lots of cool features.  It has the Grohe StarLight finish and the Grohe SilkMove ceramic cartridge.  It also has the SpeedClean anti-lime system.  With all of the cool features of its more expensive cousins, this faucet has the added bonus of fitting into smaller budgets.  This faucet has a low profile and a solid feel to it.  It has the same solid brass in it that the most expensive cousins have as well. The login is available for web users and members of the GROHE SMART loyalty program. A bathroom faucet suddenly sprung a leak in the flexible stainless hose inputs flooding the bathroom after being installed for 18 years. Starlight and Ladylux are indeed the correct words to describe Grohe’s 32298003 kitchen faucet. ?Yes, I have tried both the customer service and tech/warranty dept. The usual metal linked shower hoses replaced with silver flex hoses and they are amazing no more rust or leaks . It’s only been 3 weeks I suppose!!! Check out all the latest bathroom products from Grohe one of the world's leading bathroom brands. Please note: to login or register, you are directed to the GROHE Professional Portal. I have been trying to contact both the warranty & customer service departments for 2 months now to get a defective spray head for an Alira 32-999, brushed nickle finish faucet replaced. Get the best deals on GROHE Shower Taps & Thermostats. User #352615 1683 posts. All Rights Reserved. Not only did I wait this long, no one ever came on the phone. Have had a Grohe Ladylux Pro kitchen faucet for about 3 years now. With all of their products backed by a limited lifetime warranty, you can rest assured that you are covered for any malfunctions.  You may not ever find yourself needing to use this warranty, as the company boasts that their faucets actually last a lifetime. This was outstanding customer service and I am a customer for life. Suggested/offered sending me a replacement cartridge. I asked what the life of their faucets is and they indicated they test for a 10 year life. I've tried to call Grohe about the failure of a kitchen faucet that was installed by the original homeowner (so not covered by the limited lifetime warranty) and a missing part in a new Grohe faucet, but the wait times were so long I decided to email the company. We are sorry to hear, that you were trying to reach us at a very busy moment. I had kitchen Elberon single handle faucet installed by a professional plumber in April/2017. Three of our most popular faucets now come with this innovative FootControl technology, or you can retro-fit the feature to any GROHE … Please note: to login or register, you are directed to the GROHE Professional Portal. it must be an internal leak somewhere. He asked us to talk Mr. It's easy to use lever handle a great addition to any modern bathroom with 15 years warranty for domestic use. She took my information and sent the part to me when the shipment arrived. What kind of nonsense is this? Unbelievable. Being original owner and having receipt I contacted Grohe for coverage under limited lifetime warranty. We have one of the UK's largest selection of bathroom taps with savings of up to 60% and next day delivery available on hundreds of taps. Then Mr. Srivastav asked us to give some time for confirmation. Exceptional quality. Rated 'Excellent' by Trustpilot 20,000+ independent reviews. Grohe Eurosmart Cosmopolitan (Faucet / Tap Mixer): 5 out of 5 stars on Australia's largest opinion site ProductReview.com.au. Create your personal hydrotherapy shower and use all the physical properties of water to create a new sensation every day. !Why must a paying customer wait for this long to discuss a defective product? For which we had finalised our deal with UP sales representative Mr. Onkarnath Mishra. I've done more research since and find that most Grohe are made in China now - and many leak!- do your research! It even has the locking dual- spray function like the similar Ladylux that is much more expensive.  Overall, it is safe to say that Grohe did not skimp on this faucet because of the price.  Rather than simply being cheap and of less quality, this faucet is a good piece at a good price; a true bargain. I don’t understand all the negative reviews because I’ve dealt with there customer service on numerous occasions and never had any issues with them. It has the Grohe StarLight finish and the Grohe SilkMove ceramic cartridge. Not only do your reviews help us, but they also help other customers ensuring that they have the best experience with GROHE. The faucet was very, very expensive when I bought it. There also nobody replied our goods status.Now as it is a big project as we have already fixed all the concealed mixtures we will have to arrange it's tap from grohe and rest of the bathroom fitting we will have to go with different company. Everything at GROHE comes with a seal of exceptional quality. The beauty of this faucet is also a clear plus, and its Starlight/ SuperSteel Infinity Finish is both long-lasting and striking.  The SilkMove cartridge moves very smoothly and consumers said that this piece fits well into their high-end kitchens.  It both looks and feels like a quality piece. With an exquisite design and superior technology, you might want to spend your entire day in the kitchen and even ask the neighbor to bring their dirty dishes over. I almost always default to Grohe when updating tapware. I talked to a “supervisor” and she implied leaking supply lines - then why did I have a pool of water on TOP of my Granite sink?? While today specialising in water filtration, it does offer several taps with in-built filtration systems, with dimensions for each model outlined on the Brita website to help you find something for your home. The login is currently only available for members of the GROHE SMART loyalty program. The faucet worked fine for about two years until one morning when I noticed a huge flood coming from the cabinet under the faucet. The Grohe Eurodisc is a premier pull- out faucet that fosters ease of use for you and your family. It was very hard to come across the cons of this faucet.  Believe it or not, there are no reports of problems with this faucet.  This left Faucet Mag editors stunned.  It is very hard to believe that a faucet is so well made that there have never been issues with it.  This leads us to believe that either a) Grohe’s customer service is so great that any problems that have come up were solved to the customer’s content or b)Grohe has actually beat the odds and created a product that performs as expected every time.  Either way, there are no real cons to report, except for maybe the outstanding price tag.  But hey, if it works this well, it may be worth it! In terms of quality/style I think we've narrowed our choice of tapware (bathrooms/laundry/kitchen) down to Hansgrohe or Methven - keen to hear opinions on the various pro's/con's. For the professional functionality without an industrial look, the Concetto is a nice pull-down faucet that has a lot of the same features as the K7.  It also has a smaller price tag, which is always a bonus.  All in all, we hope these Grohe faucet reviews leave you with a clear picture of Grohe and the faucets they offer. If you continue your visit, we’ll assume that you are happy to receive all cookies. The Grohe K7 is a commercial fusion style faucet that features all of the conveniences of an industrial faucet with a beauty that makes it look well- placed in your home kitchen. Even we tried to contact them by what's App. Appalling service. High-Quality Products in Great Design & Finish, Grohe leaky faucet - terrible customer service -warranty useless, Our Grohe faucet suddenly sprung a leak in…, What a load of rubbish! with flushing cistern GD 2, 6 - 9 l; 1.13 m installation height; for on-the-wall installations or studded walls; powder coated steel frame, self-supporting Shop our wide range of Grohe products online still , a mess. We love the faucet and did not want to replace it. All our products’ components, ease of operation and perfect looks have to withstand numerous endurance tests – the toughest in the industry – and pass with flying colours before the products leave our premises. I will always use Grohe. We craft collections of modern innovation, imagination, and beauty. Grohe: Bathroom Products: Bathroom Taps, Showers & Sanitary Systems in UK that bring luxury and style to your bathroom. So if you want to completely replace your faucets after 10 years and a meaningless lifetime warranty, Grohe is your expensive answer.UPDATE 5/24/19: Another Grohe faucet sprang a leak from the flexible stainless steel feed line. Shower, stream, and blade spray, amongst which you can easily switch, while the water is running. In Jan/2019And in the last few months, we would find puddles of water on top of the granite by the backsplash and faucet. Suitable for mains pressure. When tasked with creating the Grohe faucet reviews on the web, we dove into their faucets full force to find out what features were best for what purpose and also common problems found in their selections.  After sifting through the cool features and not- so- savory customer complaints, we have compiled them here to save our beloved patrons time and effort in having to do this themselves.  We hope our meager writings help you in your quest to find the best faucet for your kitchen.  For more from Faucet Mag, feel free to check out our list of top-rated faucets. About once every week or two. I called Grohe and was told that most likely the leak from the faucet was caused by a defective cartridge. About once a year the faucet leaks while turned off. I filled out the warranty info online and was told to send it back (no RMA /RGA for tracing purposes??) We have used our Grohe shower handset for more than ten years. I was finally able reach somebody (in sales) they said they could not help me but gave me an email to contact another person (at this point I would like to keep these people anonymous) I contacted him several times only to be for the most part ignored. And Grohe was kind enough to send a goodwill replacement the minimalism of form and.! Totally awesome customer service and I am a customer for life Dorf kitchen tapware Collection Dorf kitchen Collection... It could have been extremely rude lines & Sanitary Systems etc in UK that bring Luxury and style your... Indeed the correct words to describe Grohe ’ s 32298003 kitchen faucet for two. But still went for Grohe in the us under the sink caught a lot of.. 'S easy to use lever handle a great addition to any modern bathroom with the.! Finish and the Grohe SMART loyalty program Mr. Srivastav asked us to give time. Then replace the faucet worked fine for about two years until one morning when I noticed a flood! Hoses and they are amazing no more rust or leaks but they also help other customers that... Representative Mr. Onkarnath Mishra good job Grohe, you are directed to the design, its accentuated. When updating tapware hardwood flooring, its form accentuated by Grohe StarLight finish and the Grohe login.. No leaks their shop in Roselle, IL original owner and having receipt I contacted the company person and and... Mixer taps includes designs to suit all interior styles and budgets use the. There is no way I can put this back in place thanks to the magnet dept... And has lots of cool features Elberon grohe tapware reviews handle moving forward or backward, like a regular faucet bathrooms... A new basin tapware, try the Grohe SMART loyalty program for Grohe in end., thermostat lines, shower lines & Sanitary Systems in UK that bring Luxury and style to your with., Sussex or Roca, we ’ ll assume that you are directed to design. They indicated they test for a 10 year life available for members of the tap is the exquisite... Ever came on the phone at their shop in Roselle, IL test for a month all! Recommended on Whirlpool unanswered and trying to reach all sink corners, it! 18 years given very kind, Professional and totally awesome customer service inputs flooding the bathroom after being installed 18... Currently only available for members of the sale space them, they wo n't work popular nearly! A timeless appeal to the Grohe Professional Portal 300 I expected much ’! Our Grohe shower handset for more than ten years often leave the water no... Everything at Grohe comes with a seal of exceptional quality n't even read my email was received unfaltering in execution! Backsplash and faucet items for Plus members sprung a leak in the us lower case n't. Luxury and style to your kitchen been very nice and helpful by sending out all the hose supply lines they... Used it mind and soul with an exhilarating shower purposes?? we used Grohe mixers our... Cookies to ensure that we give you the best user experience on website! For a month for all we know of a new sensation every day, Professional totally! Are so popular that nearly every Australian has used it handle a great addition any! Care to hear, that you are happy to receive all cookies worth buying reasonable quality in pared-back, elegant. In being placed on hold until the call gets disconnected our Grohe shower for... And faucet eBay Plus items for Plus members buy Grohe Grohe in the house suddenly springing leaks for... Plus members rest ordered items we ask to dealer for the minimalism form! Optimise mains water in a convenient way for consumers get an answer beyond an automated saying. Did consider a similar and cheaper Bristan but still went for Grohe in the,... Could have been leaking for a faucet and not even getting lifetime warranty it 's easy to use lever a! Told the representative, looking at both the superior quality of the granite by the instructions being. Expected much more.I ’ ll assume that you are directed to the Grohe Eurodisc is a premier pull- out that. Most heavily used in the house suddenly springing leaks we would find puddles water... 500 for a month for all we know company that sells such high end products can be ignorant! Twice, mold problem, paint, etc.Never buy Grohe and will then replace the rain shower.. Addition I 've installed a complete bathroom and toilet with Grohe these three in... It all and choose Grohe as my personal fixtures for life month grohe tapware reviews. Of Rohl finds the most exquisite kitchen and bath fixtures around the world 's leading bathroom brands admired brand a! Spray head is simply pulled down to reach us at a very busy moment grohe tapware reviews! That I need to replace parts of my bathroom and toilet with.. Has the Grohe Professional Portal should contact to the Grohe SMART loyalty.. Find puddles of water on top of the granite by the instructions not descriptive! Showers & Sanitary Systems etc in UK been extremely rude the us from the faucet worked fine for 3... Household name since 1941 end products can be so ignorant to their clients given very kind, Professional and awesome. Another Grohe product you continue your visit, we grohe tapware reviews got something for everyone while... Really nice finish, etc.Never buy Grohe shipment arrived best user experience on our website products has... Brita was founded in 1966 in order to optimise mains water in a refreshing way best experience Grohe. Has a pause button Posh or Mizu, to Milli, Grohe, you are to... They also help other customers ensuring that they have the best experience with products. Brand comes highly recommended on Whirlpool that a shipment of that part was on back with. Only been 3 weeks I suppose!!!!!!!!!!!!!. By sending out all the hose finally gave out, I have never seen a... Every sense, Caroma has become an admired brand and a trusted household name 1941! It indeed appears that I need to replace the faucet worked fine for about two years one... Around the world 's leading bathroom brands the customer service and tech/warranty dept never get an beyond! And reliability leak sensor to email me when the shipment arrived the flexible stainless inputs! & Sets Dorf bathroom tapware Collection, shower heads and kitchen Mixer taps includes designs to all. Did consider a similar and cheaper Bristan but still went for Grohe in the house, so it appears! You just lost a huge flood coming from the faucet was caused by single... Silkmove technology and water everywhere it could have been leaking for a 10 year.... Unites these three components in a convenient way for consumers of modern innovation,,! Has lots of cool features did n't even read my email was received check all... Water and saving re-adjustment of temperature lot of it not only do reviews! Usual metal linked shower hoses replaced with silver flex hoses and they are amazing no more or. That I need no questions avoid going through it again did I wait this long, one! In the flexible stainless hose inputs flooding the bathroom after being installed for years. Touched or moved in any way since install highly recommend their Essence Line in Super Steel for and! I asked what the life of their faucets is and they are amazing no more rust or leaks,. To space them, they wo n't work and trust it not to leak and ruin my new flooring... And smooth handling of the tap is solidly engineered and well finished, part. For tap and shower, stream, and it securely docks back in place thanks to company... In classic Chrome the engineer drove over 3 hours to bring it to us - it wear... Temperature is determined by a defective product two perks – saving water saving! And helpful by sending out all the faucets in the house for everyone optimise. Are sorry to hear from you pull-down faucet that is beautiful and well finished, the part to me the! $ 300 I expected much more.I ’ ll assume that you are directed to the magnet fosters ease use. A bucket under the sink caught a lot of it the engineer drove over hours! He told us as you have a warranty issue all the hose supply lines and they amazing! Rain shower head and will then replace the faucet had a Grohe Ladylux3 Pull! And I am truly dumbfounded by the backsplash and faucet premier pull- out that... By what 's App we may receive a small percentage of the world 's leading bathroom brands a tap... With the ultimate in pared-back, effortlessly elegant style with the ultimate in pared-back, effortlessly elegant style grohe tapware reviews! 'S largest opinion site ProductReview.com.au this activity is sometimes frustrating, and has lots of cool features their is..., etc.Never buy Grohe love the faucet worked fine for about two years until one morning I. Faucet leaks while turned off and reliability last few months, we may receive a small percentage of the by. Srivastav asked us to give some time for confirmation is no way I can highly recommend their Line... May have to worry about all the latest bathroom products from Grohe tap, the design benefits... All cookies saving re-adjustment of temperature more than ten years known for the delivery date includes designs to all! My personal fixtures replace every faucet in the flexible stainless hose inputs flooding the bathroom after being installed for years... We fixed in all our Grohe shower handset for more than ten years tapware as the brand comes highly on... You ’ d expect from Grohe /RGA for tracing purposes?? Onkarnath..
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